Privacy Policy

1. Introduction

Yanoor Tour & Travels ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information:

• Name, email address, phone number
• PAN card number and passport details
• Passport and PAN card images/documents
• Payment information
• Booking history and preferences

Automatically Collected Information:

• IP address and browser type
• Device information
• Pages visited and time spent
• Cookies and tracking data

3. How We Use Your Information

We use the information we collect to:

• Process bookings and reservations
• Send booking confirmations and updates
• Provide customer support
• Process payments and refunds
• Send promotional communications (with your consent)
• Improve our services and website
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Hotels, airlines, and service providers for your trip
• Government authorities as required by law
• Payment processors for transactions
• Analytics partners for website improvement

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (SSL)
• Secure password hashing
• Access controls and authentication
• Regular security assessments

6. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Booking records are retained for a minimum of 5 years as per regulatory requirements.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

8. Cookies Policy

Our website uses cookies to:

• Remember your preferences
• Track website usage
• Provide personalized experience

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date.

12. Contact Us

For questions about this Privacy Policy, contact us:

Email: info@yanoortravels.com
Phone: 9797371701 / 9186151701
Address: Nazuk Mohalla, Cheeni Chowk, Anantnag, J&K - 192101
WhatsApp: 9797371701